Modify or Cancel your reservation
Royale Chulan Penang will make available the best guest room price for the hotel (the "Best Price Guarantee"). "Royale Chulan Penang Website" are the websites owned or operated by or on behalf of Royale Chulan Penang bearing the logo and branding of Royale Chulan Penang.
In the unlikely event that a lower price is made available on a non- Royale Chulan Penang website (the "Competing Price"), upon its receipt of a claim that satisfies these Best Price Guarantee terms and conditions (the "BPG Terms"), Royale Chulan Penang will honor that Competing Price and provide a matching price to the individual who submitted the valid claim.
PLEASE NOTE: You don't need to make a booking on the competitor website, just email the complete details of your claim to email@example.com. We will get in touch with you within 48 hours from the receipt of the claim to verify its validity.